Terms & Conditions

1. Introduction

Welcome to Advik Diagnostic Centre. These Terms & Conditions govern your use of our website, services, and diagnostic facilities. By accessing our website or availing any diagnostic services, you agree to comply with and be bound by these terms.

If you do not agree with any part of these Terms & Conditions, you are advised not to use our services or website.

2. Definitions

For these Terms:

• “Advik Diagnostic Centre” refers to the diagnostic service provider, including its website, laboratories, and staff.
• “User / Patient” refers to any individual accessing the website or availing services.
• “Services” include pathology tests, radiology services, health checkups, home sample collection, and related offerings.
• “Website” refers to the official online platform of Advik Diagnostic Centre.

3. Acceptance of Terms

By using our website or booking a diagnostic test, you confirm that:

• You are legally eligible to enter into binding agreements
• You will provide accurate and complete Information
• You agree to follow all applicable laws and regulations

4. Scope of Services

Advik Diagnostic Centre provides a wide range of healthcare diagnostic services, including but not limited to:

• Laboratory and pathology testing
• Radiology and imaging services
• Preventive health checkup packages
• Home sample collection (where applicable)

All services are subject to availability, medical standards, and operational feasibility.

5. User Responsibilities

As a user of Advik Diagnostic Centre, you agree to:

• Provide accurate personal and medical Information
• Follow pre-test instructions, such as fasting or medication guidelines
• Cooperate with staff during sample collection or testing
• Avoid misuse of services or providing false Information

Failure to comply may result in inaccurate reports or cancellation of services.

6. Test Booking & Appointments

Users may book diagnostic tests through:

• Website
• Phone
• In-person visit

Important Conditions:

• Appointment timing is subject to availability
• Certain tests may require prior preparation
• Delays may occur due to medical or operational reasons

Advik Diagnostic Centre reserves the right to reschedule appointments when necessary.

7. Pricing & Payments

• All prices for diagnostic services are displayed transparently
• Prices may vary depending on test type, location, or additional requirements
• Payments can be made via online or offline modes

Note: Advik Diagnostic Centre reserves the right to revise pricing at any time without prior notice.

8. Cancellation & Refund Policy

Cancellation

• Test bookings may be cancelled before sample collection or appointment time
• Cancellation requests must be made through official communication channels

Refunds

• Refunds are processed in case of service non-fulfilment or valid cancellations
• No refund is applicable once the sample has been collected or test processing has started

Refund timelines may vary by payment method.

9. Home Sample Collection

Advik Diagnostic Centre may offer home sample collection services, subject to:

• Service availability in specific areas
• Patient eligibility and test type

Users must ensure:

• Proper preparation (fasting if required)
• Availability at the scheduled time

Missed appointments may require rescheduling.

10. Diagnostic Reports

• Reports are generated based on the samples provided by the patient
• Turnaround time varies depending on the type of test
• Reports are shared digitally or physically, as per availability

Important Disclaimer: A qualified medical practitioner should always interpret diagnostic reports.

11. Accuracy of Results

Advik Diagnostic Centre follows strict quality control standards; however:

• Results may vary due to biological factors
• Improper sample collection or preparation may affect accuracy
• Clinical correlation is always necessary

We do not guarantee diagnosis or treatment outcomes.

12. Medical Disclaimer

• Services provided by Advik Diagnostic Centre are limited to diagnostic testing only
• We do not provide medical treatment or prescriptions
• Licensed healthcare professionals should make all medical decisions

13. Data Privacy & Confidentiality

We are committed to protecting your personal and medical data.

• Patient information is kept confidential
• Data is used only for diagnostic and operational purposes
• Information is shared only when required by law or medical necessity

Please refer to our Privacy Policy for detailed Information.

14. Intellectual Property

All content on the Advik Diagnostic Centre website, including Text, Graphics, Logos, and Design is the property of Advik Diagnostic Centre and is protected under applicable intellectual property laws. Unauthorised use or reproduction is strictly prohibited.

15. Website Usage

Users agree not to use the website for unlawful purposes, attempt unauthorized access, or disrupt website functionality. Advik Diagnostic Centre reserves the right to restrict access for violations.

16. Third-Party Services & Links

Our website may include links to third-party websites for informational purposes. We do not control or endorse third-party content and are not responsible for their policies or practices. Users access such links at their own risk.

17. Limitation of Liability

Advik Diagnostic Centre shall not be liable for any indirect or consequential damages, delays in report delivery due to unforeseen circumstances, errors caused by incorrect patient information, or technical or system-related issues. Use of services is at the user’s own risk.

18. Service Availability

We strive to provide uninterrupted services; however, services may be temporarily unavailable due to maintenance, certain tests may not be available at all times, and external factors may affect operations. We reserve the right to modify or discontinue services without prior notice.

19. Indemnification

Users agree to indemnify and hold Advik Diagnostic Centre harmless from any claims arising from the misuse of services, violation of these Terms & Conditions, or incorrect Information was provided by the user.

20. Force Majeure

Advik Diagnostic Centre shall not be held responsible for delays or failures caused by events beyond its control, including natural disasters, government restrictions, technical failures, and public health emergencies.

21. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts in Delhi.

22. Changes to Terms & Conditions

Advik Diagnostic Centre reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of services implies acceptance of updated terms.

23. Contact Information

For any questions regarding these Terms & Conditions, users may contact Advik Diagnostic Centre through official communication channels.

24. Entire Agreement

These Terms & Conditions constitute the entire agreement between the user and Advik Diagnostic Centre regarding the use of services and the website.